ProChat

ProChat ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our Service.

1. Data Controller

ProChat is the data controller responsible for your information. We are operated in the state of New Hampshire, USA. For any privacy-related questions, please see the "Contact Us" section below.

2. Information We Collect

We collect information to provide and improve our Service. The data required to operate ProChat is primarily collected through the official APIs provided by the Third-Party Platforms you connect to your account.

A. Information You Provide to Us:

• Account Information: We collect your username, email address, and a hashed password.

B. Information from Third-Party Platforms (Including API Data):

• Authentication Tokens: We securely store authentication tokens required to access data on your behalf.
• API Data: We explicitly access, collect, store, and otherwise use YouTube API Data to provide the Service to you. This includes processing live chat messages and publicly available information about chat participants (such as their platform ID, display name, and public profile picture).

C. Information We Collect Directly or Indirectly:

• Log and Usage Data: Like most web services, our servers automatically collect information when you access or use our Service. This data can include your IP address, browser type, operating system, referring URLs, and pages visited.
• Cookies and Tracking Technologies: We store, access, or collect (or allow third parties to do so) information directly or indirectly on or from users' devices, including by placing, accessing, or recognizing cookies or similar technology on users' devices or browsers. We use these technologies for essential functionality, such as keeping you logged in.

3. How We Use and Process Your Information

We use and process collected data (including YouTube API Data) to: provide, maintain, and secure the Service; manage your account; communicate with you; and improve our offerings. We may use aggregated or anonymized data for analytical purposes.

4. Legal Basis for Processing Your Information

We process your data under the following legal bases: Performance of a Contract (to provide the service you signed up for); Legitimate Interests (to secure and improve our Service); Consent (for connecting third-party accounts); and Legal Obligation (to comply with valid legal requests).

5. How We Share Your Information

We do not sell your personal information. We explain how your information, including YouTube API Data, is shared with either internal or external parties below:

• With External Third-Party Platforms: To send messages or moderation actions on your behalf back to the platforms.
• With Internal/External Service Providers: With vendors who perform services for us under written contract, such as cloud hosting (e.g., AWS, DigitalOcean).
• To Comply with Laws: If required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Data Retention and Deletion Procedure

We retain your information only for as long as necessary. Chat messages are stored for thirty (30) days before permanent deletion.

Procedure for Deleting Stored Data: Users can request the complete deletion of their stored data (including all associated YouTube API Data) by contacting us at [email protected]. Upon account deletion, we will immediately delete your account information, authentication tokens, and all associated API Data from our systems.

7. Data Security

We implement commercially reasonable security measures, including Transport Layer Security (TLS) encryption for data in transit and hashing for sensitive information like passwords. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

ProChat is based in the United States. If you are accessing our Service from outside the U.S., please be aware that your information will be transferred to, stored, and processed in the United States.

9. Data Breach Notification

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authorities without undue delay.

10. Your Data Rights

You have certain rights regarding your personal information, including the right to access, rectify, erase, restrict processing of, and port your data. To exercise these rights, please contact us using the information in Section 15.

11. YouTube API Services

ProChat uses YouTube API Services to provide its features. By using those API Clients, users are agreeing to be bound by the YouTube Terms of Service.

We encourage you to also review the Google Privacy Policy at http://www.google.com/policies/privacy.

Revoking Access: You can revoke ProChat's access to your data at any time via the Google security settings page at https://myaccount.google.com/connections?filters=3,4&hl=en.

12. Third-Party Links

Our Service may contain links to other websites or services not operated or controlled by us. This Privacy Policy does not apply to third-party services.

13. Children's Privacy

Our Service is not intended for use by anyone under the age of 13.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you by posting the new policy on this page and updating the "Last Updated" date.

15. Contact Information

For any questions about this Privacy Policy, to exercise your data rights, or to request data deletion, please contact us at [email protected].